Last updated: October 26, 2026
True Light Pools (“we,” “us” or “our”) respects your privacy. This policy explains what information we collect when you visit truelightpools.com or contact us, how we use it, and the choices you have.
Information we collect
Information you give us. When you fill out our contact or quote form, we collect your first and last name, email address, phone number (if you provide it), the services you’re interested in and your message. If you call or email us, we receive the information you choose to share.
Information collected automatically. Like most websites, we use Google Analytics to understand how visitors use our site. It collects information such as the pages you visit, how long you stay, the type of device and browser you use, your approximate location (city or region) and the website that referred you. This information is collected through cookies and does not include your name or contact details.
How we use your information
- To respond to your questions and provide quotes
- To schedule and provide pool services you request
- To communicate with you about your service, including visit updates
- To understand how our website is used so we can improve it
- To keep business records and comply with legal obligations
We do not sell or rent your personal information.
How we share information
We share information only with companies that help us run our business and website, such as our website host, email provider and Google Analytics. These providers may use the information only to perform services for us. We may also share information if required by law or to protect the rights and safety of our customers, our team or others.
Cookies
Cookies are small files stored on your device. We use them to keep the site working and, with your permission, for analytics. When you first visit, a cookie banner lets you accept or decline non-essential cookies, and you can change your choice at any time. You can also block or delete cookies in your browser settings. To opt out of Google Analytics on all websites, you can install the Google Analytics opt-out browser add-on.
Links to other websites
Our site links to other services, such as Google Maps for directions and our Facebook and Instagram pages. Those sites have their own privacy policies, and we are not responsible for how they handle your information.
How long we keep information
We keep contact and service information for as long as needed to respond to you, provide our services and maintain business and tax records. Analytics data is kept according to our Google Analytics retention settings.
How we protect information
We use reasonable measures to protect your information, including a secure (HTTPS) connection on our website. No method of transmission or storage is completely secure, but we work to keep your information safe.
Children’s privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
Your choices
You can ask us to see, correct or delete the personal information we have about you, or to stop contacting you, by reaching out using the contact details below. We will respond within a reasonable time.
Changes to this policy
We may update this policy from time to time. When we do, we’ll change the “Last updated” date at the top of this page.
Contact us
If you have questions about this policy or your information, contact us:
True Light Pools
2904 First St, Bryan, TX 77801
Email: info@truelightpools.com
Phone: (979) 777-8262